We offer several ways to submit your payments. You can learn about each option below and then access your account to conveniently pay your bills online.
If your association has a special assessment, or you need options other than online payments, you can learn about those options below.
Does a charge appear to be incorrect, or do you need a payment plan to catch up your account? Learn more below.
Preferred – FREE Secure option using your checking account.
Please note: If you setup recurring payments, don’t forget to change the amount of the assessment manually as needed to avoid late payments.
Ideal for special assessments or one-time charges
Can be used for one-time or recurring payments. Processing fee applies.
Before you begin, please read. You will be prompted to log in to your account. Once you are logged in, select Maintenance Request from the drop-down menu and type in the details of your request and then submit.
It’s important that you now take the necessary steps to correct the infraction as quickly as possible, since additional offenses may lead to fines. To avoid further action, please send us a written response. If we see that the violation has been corrected, the matter will be closed.
If you feel you are compliant and the violation letter was sent in error, please respond in writing so we can look into the matter for you.
The one-time eCheck option is the preferred method to pay your special assessment.
If your association has a special assessment, you may need to set up a one-time payment even if you are signed up for auto-draft. Your statement and additional communication will provide you with specific instruction on how to pay any special assessments.
Payment through personal online banking service.
If you are using your online banking service to pay your HOA dues (assessments) then your bank’s online bill pay system will allow account holders to setup single or recurring payments for your association. Your bank will either send payment by issuing a paper check that is then mailed to the payee or the bank is able to convert to an electronic payment and transfer the funds as requested. When using this payment method, your payment is typically received within 2 to 10 business days, depending on if your bank issues electronic or paper check payments.
If you setup recurring payments, don’t forget to change the amount of the assessment manually as needed to avoid late payments.
If you need to mail your payment, we utilize a lockbox service. In order for your payment to be processed, you MUST include the coupon and mail it to the address listed on the coupon. Never pay with cash. Use a check or money order only.
If you have lost your payment stub, please contact us at 205.750.2260.