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The preferred way for this to be done is to login to your Owner Portal. Once you login, go to the Property Details tab and scroll down to Renter Info. You will be able to input their information and upload the lease directly to our system.
Before you begin, please read. You will be prompted to log in to your account. Once you are logged in, select Maintenance Request from the drop-down menu and type in the details of your request and then submit.
If this is an urgent maintenance emergency, please call us at (205) 750-2260. For a list of after hours emergencies click here.
It’s important that you now take the necessary steps to correct the infraction as quickly as possible, since additional offenses may lead to fines. To avoid further action, please send us a written response. If we see that the violation has been corrected, the matter will be closed.
If you feel you are compliant and the violation letter was sent in error, please respond in writing so we can look into the matter for you.