Governance and Requests

What makes one community look and feel beautiful and another look and feel average or bad? One of the most important factors is proper governance of the community. While we all want our freedoms, we also recognize that there are certain things we all need to do for the greater good. That is why you Association has Rules and Regulations and a system for submitting requests to do certain things like make an addition to your home, change the exterior color, or add a fence. It is also why there are rules for how to access and use common areas like a pool, a fitness center, or entry gates. To assist your Association govern in accordance with the Association documents, our team works with the Board to establish a consistent neighborhood covenant inspection process and amenity access process. Your Owner Portal is the best way to access all of the documents and information related to your specific association. Below you will find quick access to some of the primary request you may need to submit to the Association.

Submit a Maintenance Request for Your Property

Before you begin, please read. You will be prompted to log in to your account. Once you are logged in, select Maintenance Request from the drop-down menu and type in the details of your request and then submit.

Emergency?

If this is an urgent maintenance emergency, please call us at (205) 750-2260. For a list of after hours emergencies click here.

Receive a Violation Letter?

It’s important that you now take the necessary steps to correct the infraction as quickly as possible, since additional offenses may lead to fines. To avoid further action, please send us a written response. If we see that the violation has been corrected, the matter will be closed.

If you feel you are compliant and the violation letter was sent in error, please respond in writing so we can look into the matter for you.