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Thank you for supporting our associations! Here are some resources to help you.

Realtors, thank you for all  you do to support our associations!  We know your time is valuable, and we want to simplify the process for you to get the documents and information you need from us to help you excel in your job.  Below you will find documents to guide you on getting keys for properties.   

We also value your referrals for association management and rental property management.  Accordingly, we have created a referral program to compensate you for referring customers to us for management.  You can read about each program below, and if you have a referral to send us, just complete the form and email it to us.  We will take it from there. Thanks again for all you do to help enrich our community.

Realtor Key Release and Showing Policy
Do you need to get a copy of a key to a property we manage or schedule a showing for an occupied unit? Review our policy for this process.
One-Time Key Duplication Auth. Form
This is the form we need completed by the Homeowner for us to release a key to you for duplication.
Realtor® Referral Program
Do you have a client that needs professional rental management? Refer them to us and get paid, and be assured we will return them to you for all sales. Read about the program here.
Property Management Referral Agreement
Like our program and want to refer a client. Complete this form and send it to us to get started.
Realtor® Association Referral Program
Do you have a client that needs professional association management for their homeowners association or condominium association? Refer them to us and get paid. Read about the program here.
Association Management Referral Agreement
Like our program and want to refer an Association? Complete this form and send it to us to get started.

Submit a Maintenance Request for Your Property

Before you begin, please read. You will be prompted to log in to your account. Once you are logged in, select Maintenance Request from the drop-down menu and type in the details of your request and then submit.

Submit New Request
Check Status of Existing Request

Emergency?

If this is an urgent maintenance emergency, please call us at (205) 750-2260. For a list of after hours emergencies click here.

Receive a Violation Letter?

It’s important that you now take the necessary steps to correct the infraction as quickly as possible, since additional offenses may lead to fines. To avoid further action, please send us a written response. If we see that the violation has been corrected, the matter will be closed.

If you feel you are compliant and the violation letter was sent in error, please respond in writing so we can look into the matter for you.

 

AutoDraft Payment

Preferred – FREE Secure option using your checking account.

  • Avoid late fees and put your payments on auto pilot using your checking account. 
  • Special assessments, miscellaneous charges and past due balances will not be auto drafted unless specifically requested.
  • SIDE NOTE: Before you can set up autodraft, your account must have a zero balance. If your account has a balance, please make a one-time payment before setting up autodraft.


Please note: If you setup recurring payments, don’t forget to change the amount of the assessment manually as needed to avoid late payments.

SET UP AUTODRAFT NOW

One Time e-Check Payment

Ideal for special assessments or one-time charges

  • Make a secure one-time payment instantly using your checking account.
  • No processing fee!
SET UP e-Check NOW

Credit Card Payment

Can be used for one-time or recurring payments.  Processing fee applies.

  • Using a valid credit card, you can easily set up one-time or recurring payments to your account.
  • *Credit card company’s processing fee applies
SET UP CREDIT CARD PAYMENT

Special Assessments Payment

The one-time eCheck option is the preferred method to pay your special assessment.

If your association has a special assessment, you may need to set up a one-time payment even if you are signed up for auto-draft. Your statement and additional communication will provide you with specific instruction on how to pay any special assessments.

 

Pay with One Time e-Check
Pay with one-time credit card

Bank Bill Payments

Payment through personal online banking service.

If you are using your online banking service to pay your HOA dues (assessments) then your bank’s online bill pay system will allow account holders to setup single or recurring payments for your association. Your bank will either send payment by issuing a paper check that is then mailed to the payee or the bank is able to convert to an electronic payment and transfer the funds as requested. When using this payment method, your payment is typically received within 2 to 10 business days, depending on if your bank issues electronic or paper check payments. 

 

Please note:

If you setup recurring payments, don’t forget to change the amount of the assessment manually as needed to avoid late payments.

Mail My Payments

If you need to mail your payment, we utilize a lockbox service. In order for your payment to be processed, you MUST include the coupon and mail it to the address listed on the coupon. Never pay with cash. Use a check or money order only.

If you have lost your payment stub, please contact us at 205.750.2260.